In-Basket

Description

Finally a complete In-Basket Exercise course!

This class will give you the answers you’ve been wanting and unable to find elsewhere.

An in-basked is worked live for the complete visual effect.

Plus, you are given an in-basket to complete with an answer key to check yourself when you are done.

Module 1: In-Basket Introduction

Most of us love running emergency calls and saving lives. However, to be a well rounded law enforcement officer you must have good administrative skills & be able to manage information coming from many angles. The In-Basket is typically the first thing you address at the beginning of the shift or work day. This lesson will define the In-Basket, teach you how to manage your roster, calendar & the incredible amount of data that comes from various sources. Pre-planning, sorting and indexing are introduced.

Module 2: In-Basket Dimensions Review

In basketball the only way to score points is for the ball to go in the hoop. In assessment centers dimensions = points; therefore to score points you have to exhibit the dimensions being evaluated by the assessors. You must demonstrate that you possess, to a high degree, the dimensions being evaluated. The dimensions are based on knowledge, skills & abilities possessed by the best officers in your agency. Here we present the most common dimensions & how to score high marks & GET PROMOTED!

Module 3: In-Basket Problem Solving Model & SMARTCO Application

Having a reproducible & adaptable system to solve problems is key to effectively handling your In-Basket. This module introduces you how to apply a 5 step problem solving model with real world examples. The skills learned will be applied on your first tour of duty & allow you to complete your In-Basket within the allotted times. Resource management and calendar usage will expand your ability to handle more complex issues. Practice what you learn here with current issues in your agency.

Module 4: In-Basket Pre-Planning, Sorting, Indexing

Just like building tactical pre-plans are crucial to your success, In-Basket Pre-Planning is just as crucial to effective administrative success. Chief Freddie teaches you a simple 3 step pre-planning system. Chief Johns discusses how to address conflicting items and how to systematically approach your In-Basket to get you started on the proper path to high scores. Sorting & indexing will keep you from making mistakes and help assure compliance with all issues your level should address.

Module 5: In-Basket Prioritization, Indexing, Time Management

Now we get into more details and examples. The Chief’s teach you how to prioritize items & create an index to keep you organized in the heat of the battle. Following the steps outlined here will help you to manage all the information & score high points in all the DIMENSIONS. The lessons here will help lower stress levels. The four D’s (Do, Delay, Delegate, Date) are explained. Chief Johns walks you through the steps in real time with an actual In-Basket. Seeing is believing.

Module 6: Sample In-Basket Demonstration

Watch Chief Johns run an In-Basket in real time while you follow along at home. This In-Basket is from an actual exam given in a local municipality in 2012. Items are current and consistent with most law enforcement departments in the US. You have two hours to run your In-Basket on your own and then see how the master himself handles the In-Basket with a live clock running and in real time. You will see all the practical tips applied and compare Chief John’s actions to your actions.

Module 7: In-Basket Summary of Lessons Learned

The Chief’s walk you through the lessons learned and summarize the application of what was learned in the previous modules. Follow what was learned here today and Get Promoted!