Subordinate Counseling and Personal Issues

Description

The most important resource for any supervisor is our personnel.

Learn how to conduct meetings with subordinates to constructively address their performance as well as assist with any personal issues that could be impacting their work performance.

Law Enforcement Officers spend more time with each other than with their own families. More lives are saved with good subordinate relationships than at emergency scenes.

Learn how to differentiate signs & symptoms from underlying issues and how to provide the needed resources to get the employee back on track.

Module 1: Subordinate Introduction

An introduction to what is the most critical component of being a law enforcement officer: taking care of your personnel. Your #1 resource is your crew. Stress, pressure and sleepless nights can take a toll on your personnel. We spend more time with our co-workers than with our own family. This module gives you the fundamentals to handle interpersonal issues and get your employee back on track. Differentiate between management and personal problems and learn how to effectively address both.

Module 2: Subordinate Dimensions Review

In basketball the only way to score points is to shoot the ball through the hoop. In assessment centers dimensions = points; therefore to score points you have to exhibit the dimensions being evaluated by the assessors. You must demonstrate that you possess, to a high degree, the dimensions being evaluated. The dimensions are based on knowledge, skills & abilities possessed by the best officers in your agency. Here we present the most common dimensions & how to score high marks & Get Promoted!

Module 3: Subordinate Problem Solving, SMARTCO and Marking Systems

The Chief’s put the problem solving model into action by demonstrating how to pre-plan and run a subordinate conference. SMARTCO comes to life with examples consistently found nationwide. Identify internal & external resources to assist with management & employee problems. We show you how to prepare for anything you can be expected to handle. Everything learned here can be easily adapted to your exam & your agency. Learn how to identify positives, negatives and clues to the underlying issue.

Module 4: Subordinate Coaching Demonstrations in Real Time

Now lets run the meeting. Coaching, mentoring and guiding are key leadership duties. Get the employee back on track and provide the assistance needed to assist them with the employee issue. See a problem solving & SMARTCO example of how to handle a management issue. Learn how to handle the subordinate and listen attentively. Learn to probe and uncover the underlying issue. Pitfalls to avoid are enumerated. All ranks will benefit from the years of experience on display. Get Promoted today.

Module 5: Subordinate Live Role Player Scenarios

The Chief’s bring everything to life. 2 live scenarios with no rehearsal are shown so you can see firsthand how to run a subordinate conference. See how to handle a cooperative and a less than cooperative employee. Each 15 minute demo will illustrate the KSA’s required in both the testing & real world to manage our most valuable asset, our employees. Watching these demo’s will help you be able to prepare & perform during the most critical duty you will perform as a law enforcement officer. GET PROMOTED!

Module 6: Static Subordinate Demonstration

Chief Freddie gives a Static Subordinate Presentation. Many vendors offer an exercise where a subordinate issue needs to be addressed but without an actual interaction and no role player. This type of exercise is more like a presentation being given to a superior or third party. The subordinate issues must be addressed using our 5 Step Problem Solving model, SMARTCO and all the fundamentals you have learned. Watch while Chief Freddie shows you how you should present this static subordinate presentation.

Module 7: Static Subordinate Presentation Review

This presentation demonstrates how to handle a subordinate issue in the static mode. There is no interaction with the subordinate but rather you are reviewing how you would handle the situation. This could be a presentation to your supervisor or to the assessment panel. The time given here was 10 minutes.
Be sure to print out the scenario and then decide how you will handle this subordinate and get him back on track.